Clients

Here are just some of the over 100 clients I have been fortunate to work with over the years, some recent, some older and one of my favourites from my time with Heller Consulting:

Auction of Washington Wines, Seattle eTapestry audit, cleanup and ongoing support (importing event data)	The Cohen Camps, Wellesley, Massachusetts DonorPerfect cleanup, de-duplication and alignment with events platform
Guts UK, Huddersfield & London Raiser's Edge NXT audit, cleanup and ongoing support (mailing lists, alignment with email platform, documentation and training, gift processing, acknowledgement letters, reports)	Habitat for Humanity Great Britain Raiser's Edge NXT audit, cleanup and ongoing support (mailing lists, imports, acknowledgement letters, training, documentation, reports)
W.M. Keck Observatory, Kamuela, Hawaii Raiser's Edge cleanup, documentation, software gap analysis for integrating with a website platform	SETI Institute, Mountain View, California Blackbaud NetCommunity assessment, user pathway design, page and process build
South Sound CARE Foundation, Tacoma, Washington eTapestry audit, cleanup and ongoing support (importing event data, aligning contact lists with email platform, mailing lists, reports)	Tufts Medical Center, Boston, Massachusetts Blackbaud NetCommunity cleanup, coding (website design, email campaigns), Luminate Online support (TeamRaiser setup, troubleshooting)

Pro bono clients & for-profits

Since 2021 I've been volunteering (Donorfy database management, designing stewardship strategy) for a small but formidable charity, Burning Nights CRPS Support, that provides invaluable support to people in pain and shines a light on a misunderstood condition. Complex Regional Pain Syndrome is a horrific chronic pain condition that can lead to life-changing limb loss and a massive impact on mental wellbeing. As well as providing a helpline, virtual befriending and counselling to people with CRPS, Burning Nights runs support groups, hosts seminars with medical and legal experts and spreads awareness.

Sometimes I work with for-profit clients in products like Salesforce and HubSpot. These projects help keep me on my toes, understanding processes, ideas and challenges that translate to my work with nonprofits. Most recently I worked in HubSpot for The Rush Companies, Gig Harbor, Washington.

 

What my clients & colleagues say

"We've had the pleasure of working with Amy for several years, and I honestly can't recommend her highly enough! We first brought Amy in to help us tackle a number of database challenges, and she quickly became our go-to expert. No matter the issue, Amy has always found a solution, helping us resolve problems and put effective processes in place that have made a lasting difference to our data practices. Even when we throw last-minute requests her way, Amy is super responsive and always delivers accurate work. Amy is a real database guru – incredibly knowledgeable, always up to date with the latest best practices, and is proactive in making sure we're aware of any changes that could affect us. Quite simply, Amy is brilliant at what she does, and we're incredibly grateful for her support!"
Ceri Turner, Individual Giving Manager, Habitat for Humanity Great Britain
Raiser's Edge. I've been working with Ceri and her colleagues since 2019.

"Now that the dust has settled from the end of year process, I am reaching out to let you know how much we really appreciate all of the work you both did in cleaning up our database. We had a much cleaner mailing list and fewer envelopes returned to the office than in the past few years by a significant margin. We will be continuing to use the standard operating procedures that you created for many years to come. Thank you so much for all of the work that you have done for us!"
Nicholas Gassoway, Development Data Coordinator, The Cohen Camps
DonorPerfect. I worked on this project with my colleague Carolyn Copp.

“Amy is a superstar with eTapestry. She is thorough, quick and helpful in giving you the tools to move forward with your database. She has helped our organization stay on track with up to date data and made it so we can pull useful reports and information when needed, which was a challenge prior to her working with us. Highly recommend her if you are in need of help!”
Taylor Rogers, former Donor Relations and Special Events Coordinator, Auction of Washington Wines
eTapestry

“Amy did an amazing job of assessing our database issues, synthesizing the information, and cleaning up years worth of inconsistent data entries and duplicates. She also created documented procedures for us to use as best practices moving forward. Our data is in the best shape it has ever been in! Amy is also very enjoyable to work with, highly professional, fair and capable. We are fortunate to have found her as a valuable resource.”
Sally Glover, Executive Director, South Sound Cancer Awareness Research Expansion (CARE) Foundation
eTapestry

“Amy brings great energy and an analytic mind to her consultancy. With a keen understanding of the needs and budgetary restraints of the nonprofit world I cannot recommend her enough. A Raiser’s Edge project that appears unthinkably difficult is a walk in the park for Amy. Her deft problem solving skills have allowed us to develop an annual donor retention strategy that is both clear and concise for our staff and board. I am forever grateful. Amy's responsiveness and professionalism makes her an extended member of our team and we have worked remotely with her for years. From San Francisco to London, her home base has never been an issue and her communications and ability to get a job done does not falter. She jokes now that she knows what we need and can provide it before we wake each morning due to our time difference. It may be the time difference or she may just be that good!”
Lee Warnecke, former Development Manager, Seattle Parks Foundation
Raiser's Edge

“Amy is highly detailed oriented, can multi-task easily, facilitates trainings effectively, understands the big picture and asks the right questions, then can move the project in the right direction. She is thorough and has a great attitude. It was a pleasure working with Amy!”
Lisa Holzman, former Director of Development, Santa Barbara Symphony
Raiser's Edge

“Amy is an outstanding professional with a well-honed work ethic, as befits an alumna of Lancaster University; she is also a pleasure to work with as a colleague. 'Self-starter' is an oft overused description, but it fits her perfectly. As well as considerable experience in external relations, particularly in the field of alumni engagement, Amy has also developed advanced skills and experience in the use of IT and design technologies; for example she is one of the best practitioners of Blackbaud's Raiser's Edge database system that I have encountered. Reliability rounds out Amy's skillset: she finishes what she starts and can be trusted to get the job done. I have no reservations in recommending her work.”
Nick Fragel, Director of Philanthropy, Alumni & Supporter Engagement, Lancaster University.
Raiser's Edge and NetCommunity. I worked with Nick at Canford School.

How can I help you? Drop me a line and I'll be delighted to chat.